Forgot User Name


Read the instructions below to retrieve your forgotten User Name

Retrieve Using the Mobile Banking App

Open your myBranch mobile banking app and select "I need help logging in" from the login screen, then tap on "Forgot User Name" to begin the retrieval process.

What is the myBranch app?

The myBranch app is a fully functional and secure mobile banking app that offers the ability check balances, view transactions, deposit checks, transfer funds, view transaction history, pay bills, find branches or ATM locations, receive alerts, and more.

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Retrieve Using myBranch Online Banking Support

If you're not a myBranch Mobile Banking App user and need assistance retrieving a forgotten User Name, call myBranch Online Banking Support at 1.800.229.0158.