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Contact the Mortgage Servicing Group

The Mortgage Servicing Group can help members answer mortgage and home equity account related questions. ​

Have a Question About an Existing Security Service Mortgage/Home Equity Loan?

Need to make a mortgage payment?

There are many ways to pay your Security Service mortgage:

  • Online - Create an account via the Cenlar website. Once registered, you'll be able to view mortgage information and make payments.
  • Phone - 1.888.415.7878
  • At a Security Service Branch
  • Mail - P.O. Box 11733, Newark, NJ 07101-4733

Texas Property Owners: Complaints regarding the servicing of your mortgage should be sent to the Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, TX, 78705-4207. A toll-free consumer hotline is available at 1.877.276.5550. A complaint form and instructions may be downloaded and printed from the department’s website at or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at
Already have an online mortgage account?

If you have already signed up for access to your mortgage loan, you can login to manage your account online.