Online Banking FAQs

Get answers to common questions related to myBranch Online Banking and the myBranch mobile app. Topics include enrollment, log in, security, and support.

Bank from your computer or mobile device.

Frequently Asked Questions

 Read myBranch Mobile App Terms and Conditions PDF file

  1. For the latest iOS & Android OS compatibility requirements, please visit the App Store (iPhone) or Google Play Store (Android) for details.
  2. Already a Bill Pay user? All of your settings are in place, so enroll into myBranch Mobile and continue using your Bill Pay service.
  3. Standard data and text messaging rates may apply. Alerts are based upon the settings you establish. Most alerts are provided real-time, but some may not trigger an immediate alert. Security Service is not responsible for an alert not being sent or received.