Phishing Scams

  San Antonio, TX


Please be aware of recent reported phone calls and text scams appearing to be from your financial institution.

Here’s what you need to be aware of:

  • The text message will ask you to click on links and appear to come from Security Service.
  • The message or call may appear to come from a trusted source, such as your financial institution.
  • The caller convinces the user to provide their personal information, debit and credit card information, or online banking credentials, such as logins, passwords, and activation codes.

Here’s what you can do to protect yourself:

  • Security Service will never initiate a call or text requesting your one-time passcode/activation code, online banking credentials, to include passwords, username, and account/personal information.
  • Do not respond to texts from numbers you do not recognize.
  • Do not click links inside potential spam messages.
  • Change your passwords on a regular basis and avoid reusing the same password.

Security Service is committed to keeping your information safe. If at any time you are unsure of the validity of the message you have received, do not respond or click on the message. Please report to Reportphishing@ssfcu.org.